Support & FAQ
Joining the Platform
for Attendees
This tutorial will cover the information and steps necessary to join the event virtual platform and participate at the event.
Prerequisites
>> Latest version of Chrome browser running on a laptop or desktop computer.
>> Learn how to update your Chrome browser here.
The "Join The Session" button links will be viewable to attendees, the links will appear as we get closer to the event. The "Join" buttons will be visible in the description under each individual session in the Agenda. If there are no buttons visible, then it is not yet time for that event.
Step #1: Visit the event landing page and click on the registration button:
URL will look similar to: https://westernlandowners.org/event/beyond-conflict-sustaining-economic-viability-in-the-working-wild/
Step #2: You will be redirected to the event ticketing page.
- Select the ticket type you would like to purchase / register
- Type in your email and click the "CONTINUE" button
URL will look similar to: https://beyondconflict.earthcoast.live/register
Step #3: Fill out your Full name, and Phone number
Step #4: You will be redirected to the Successful Registration page
- Make sure to click on the "Take Me To Event" button to continue
URL will look similar to: https://beyondconflict.earthcoast.live/register?status=success
Step #5: You will be redirected to the Event Platform page
- Type in the email you used during ticket registration process
- Click on the "Continue" button
URL will look similar to: https://beyondconflict.earthcoast.live/login
Step #6: You will receive a four-digit confirmation code in your inbox, copy/paste it into the platform
- Click on the "Verify" button to continue
Step #7: Create your account password and click on the "Login" button
Step #8: Complete your attendee/participant profile to continue
NOTE: anything marked with an asterisk * is a required field
- Click on the profile image to upload your photo/headshot
- Click the "Next" button on the bottom of the page, once you have filled-in all information
URL will look similar to: https://beyondconflict.earthcoast.live/on-boarding
Step #9: Select the Cover image of your choice and click "Finish"
Step #10: Confirm your Language & Time zone and click "Save" to continue
URL will look similar to: https://beyondconflict.earthcoast.live/home
Step #11: Watch the Welcome video to learn important information about the event and the platform
Step #12: Explore the platform and enjoy the event!
To login to the event platform:
- Visit the event page, the link to the event page will be in the Welcome email.
- Type in your email address.
- You will receive a four-digit confirmation code in your inbox, copy/paste it into the platform.
- Click on the "Verify" button to continue
URL will look similar to: https://beyondconflict.earthcoast.live/login
Step #1: Click on the Profile image circle in the upper right
URL will look similar to: https://beyondconflict.earthcoast.live/home
Step #2: Select "Edit Profile" option
Step #3: Click on the Profile image / the Edit Pencil to upload a custom image
Step #4: Select the image from your computer to upload as your profile photo
Step #5: Crop the image to a square are and click "Crop and Save"
On the event page for the event you are attending you will notice a Welcome Video area towards the bottom of the page, click on the video to play it. This video will explain important information about the event, as well, as the key features and areas of the platform and how to use it.
URL will look similar to: https://beyondconflict.earthcoast.live/home
Step #1: Go to the Agenda in the top menu and then navigate to your session and click on "Join Session" button.
Once you click on Join Session, the streamed session will open and you will be able to watch the event. There will be no camera / microphone access for you as an attendee.
As an Attendee, you will be able to interact using the Chat that appears on the Right Hand Menu Bar and ask questions using the Q&A.
Now you can watch the session! View the Speaker profiles, chat with the attendees and speakers in the Live Chat.
If you are experiencing issue while watching and participating during a session or on the platform overall, here are some steps to try:
- Camera & Mic: Please ensure you have enabled camera and mic permissions for this page
- Refresh the page: Most issues could be due to a temporary glitch and get resolved by a quick browser refresh
- Leave and rejoin: If the issue still persists, try leaving and rejoining the Platform
- Switch Network: VPNs and Firewall enabled networks could block some functionalities of the Platform. Try switching to a different network
- Browser Version: the Platform is best experienced in the latest version of Chrome on a laptop/Desktop. Kindly upgrade the browser or switch to a Laptop/Desktop if issue persists.
The event platform uses the latest in live video media technologies.
The platform is best experienced in the latest version of Chrome, as Chrome or Chromium based browsers include the latest audio visual technologies "baked-in".
You can try using the following browsers (provided you are using the latest version of these as well), but your experience may vary:
- Firefox
- Safari
- Chromium
- Edge
- Opera
The platform has a mobile ready version that is accessible from the mobile Chrome browser.
Please ensure that you have the Chrome browser installed on your phone/mobile device.
Step #1: Go to the event link on your phone. (The link will be in your welcome email.)
Step #2: Paste in the four-digit code that was emailed to you, at the next prompt.
Step #3: You will be presented with the Welcome Video at the Reception Area, this is a full overview of the event.
Event Feed
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Agenda
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My Stats
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Exhibitors / Sponsor Booths
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